Goods may be returned or exhanged if unsuitable, subject to the following conditions:
- Goods are returned in re-saleable condition
- Goods are returned unused and in their original condition in order to receive a full refund
- Goods are returned complete with packaging undamged, and in re-saleable condition (we reserve the right to charge a 15% handling fee for damaged packaging deemed un-saleable)
- Indent items are unable to be returned for exchange or credit
- All returned goods must be accompanied with the senders name, address and invoice number, which you can provide using the Returns Form below.
- We do not accept responsibility for any reutned goods which are undelivered to us. Please ensure you keep you proof of postage in the event that a claim may arise with your carrier.
- No underwear will be accepted for return due to Hygenic reasons, unless packaging is completley sealed and unopened.
- Shipping for any returns will be at our cost, however, any replacement goods will be sent at your cost ("The Customer")
Please note: Full priced items can be exchanged, credited or refunded. Sale or Clearance items can be exhanged or credited (at the price that was paid) but no refunds will be offered.
Faulty Item Returns
Should you receive an item that you deem to be Faulty, please advise us immediately.
All repairs are carried out by the supplier, not by us, Neil Allport Motorsports Ltd. In the even that the item is un-repairable, a replacement of refund will be offered. Please note: Some of the suppliers carring out repairs are situated in Italy, and can take up to 6 weeks for the goods to be returned. Some charges may apply if the item is no longer under warranty. We will endeavour to keep you informed of the proess and any costs that may arise, so you are able to make an informed decision on the repairs and any costs involved.
Manufacturer warranty periods and the availability of items for replacement, are at the manufacturer's sole discretion and out of the control of Neil Allport Motorsports Ltd.
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